Manage Multi-Tenant Portal

Before you begin

• The multi-tenant portal is only available if the feature is enabled on your tenant. To enable multi-tenant portal for your tenant, open a support ticket with Cisco TAC.

• Once the support ticket is resolved and the portal is created, users with the Super Admin role on the portal have the ability to add tenants to it.

• We recommend you to clear cache and cookies from your web browser to avoid certain browser-related issues that may occur.

Multi-Tenant Portal

The portal provides the following menus:

• Inventory

  • Displays all the devices onboarded to the tenants added to the portal. Use the Search and Filter options to search for devices.

  • You can click a device to view details such as Model, Onboarding Method, Firewall Mode, Software Version, and so on.

  • You can manage a device only from the CDO tenant that manages it. The multi-tenant portal provides the Manage devices link that directs you to the CDO tenant page.

    You can see this link if you have an account on that tenant, and the tenant is in the same region as the portal. If you don't have permission to access the tenant, you may not see the Manage devices link. Contact the Super Admin in your organization for permission.

  • You can export the details to a comma-separated value (.csv) file. This information helps you analyze the devices or send it to someone who doesn't have access. Every time you export the data, CDO creates a new .csv file, where the file created has a date and time in its name.

  • The column picker allows you to select or clear the device properties to view in the table. If you customize the table, CDO remembers your selection the next time you sign in.

    

  Note	If the tenant managing the device is in a different region, you see the link to sign in to CDO in that region. If you don't have access to CDO in that region or the tenant in that region, you will not be able to manage the device.

• Tenants

  • Displays all the tenants added to the portal.

  • Only users with Super Admin roles can add tenants to the portal.

  • You can search by tenant name and export the tenants' information to a comma-separated value (.csv) file.

• Settings

  • In General Settings, you can view the Portal Settings details.

  • In User Management, you can view a list of all Users, Active Directory Groups, and Audit Logs. For more information, see User Management.