Manage user notification preferences

Security Cloud Control Firewall Management generates notifications whenever a device linked to your tenant encounters a specific event. This includes actions taken by the device, expiring or expired device certificates, or the start, completion, or failure of a report generation task. By default, these notifications are enabled and visible to all users associated with the tenant, regardless of their role. You have the option to customize your personal notification preferences to display only the alerts that interest you. These preferences are unique to you and do not impact other users connected to the tenant.

Note

Changes made to the notifications listed below are automatically updated in real time and do not require deployment.

View your personal preferences in the Username ID > Preferences > Notification Preferences page. Your Username ID is always located in the upper right corner of Security Cloud Control across all pages. From this page you can configure the following "Notify Me in Security Cloud Control When" alerts.

Device workflow alerts

  • Deployments - This action is applicable to Security Cloud Control and Cloud-Delivered Firewall Management Center, and does not include integration instances for SSH or IOS devices.

  • Backups - This action is only applicable for FDM-managed devices.

  • Upgrades - This action is only applicable for ASA and FDM-managed devices.

  • Migrate Firewall Threat Defense to cloud - This action is applicable when changing the Firewall Threat Defense

    device manager from Firewall Management Center to Security Cloud Control.

Device event alerts

  • Went offline - Applies to all devices associated with your tenant.

  • Back online - Applies to all the devices associated with your tenant.

  • Conflict detected - Applies to all the devices associated with your tenant.

  • HA state changed - Indicates the device within an HA or failover pair, the current state, and the state it changed from. This action applies to all HA and failover configurations associated with your tenant.

  • Site-to-Site session disconnected - Applies to all site-to-site VPN configurations configured in your tenant.

Event search report alerts

  • Report generation started: Notifies you when a report generation task starts. This applies to both immediate and scheduled search reports.

  • Report generation completed: Notifies you when a report generation task ends. This applies to both immediate and scheduled search reports.

  • Report generation failed: Notifies you when a report generation task fails. This applies to both immediate and scheduled search reports. Check the parameters or query and try again.

Application insights alerts

  • Application available: Notifies you when a monitored application becomes available.

  • Application unavailable: Notifies you when a monitored application becomes unavailable.

Cisco Secure Dynamic Attributes Connector alerts

Check the All Dynamic Attributes Connector health notifications check box to enable notifications about the health of all dynamic attributes connectors in your organization.

These notifications alert you early in the workflow about unhealthy connector resources. A notification message includes the state of the resource (Error or Recovered) and diagnostic details if it is an error or unhealthy.

You can also configure notifications through e-mail, as well as webhook endpoints including Cisco Webex, Microsoft Teams, and Slack to receive notifications within those applications.

To configure direct notifications:

  1. Click Platform Management > Firewall Notification Settings.

  2. On the Firewall Notifications Settings page, click Add Now under the Service Integrations pane.

  3. In the Add Service Integrations slide-in pane, enter the name of the service, select the messaging service from the drop-down list, enter the resulting URL, and choose the type of alerts you wish to receive.

  4. Click Save.

Opt out of notifications

By default, all notification types are enabled. To stop receiving a notification type, clear that notification and click Save.

Manage email notifications

Enable the `Email notifications` toggle button to receive email for the alerts that you select.

By default, Use Security Cloud Control notification settings above is selected. When this option is selected, email notifications match the same notifications and events that you selected in the Notify Me in Security Cloud Control When sections.

If you want email notifications for only some alerts, clear Use Security Cloud Control notification settings above, select the alert types that you want to receive by email, and then click Save.