Manage user notification preferences

Security Cloud Control Firewall Management generates notifications whenever a device linked to your tenant encounters a specific event. This includes actions taken by the device, expiring or expired device certificates, or the start, completion, or failure of a report generation task. By default, these notifications are enabled and visible to all users associated with the tenant, regardless of their role. You have the option to customize your personal notification preferences to display only the alerts that interest you. These preferences are unique to you and do not impact other users connected to the tenant.

Note

Changes made to the notifications listed below are automatically updated in real time and do not require deployment.

View your personal preferences in the Username ID > Preferences > Notification Preferences page. Your Username ID is always located in the upper right corner of Security Cloud Control across all pages. From this page you can configure the following "Notify Me in Security Cloud Control When" alerts.

Device workflow alerts

  • Deployments - This action does not include integration instances for SSH or IOS devices.

  • Backups - This action is only applicable for FDM-managed devices.

  • Upgrades - This action is only applicable for ASA and FDM-managed devices.

  • Migrate Firewall Threat Defense to cloud - This action is applicable when changing the Firewall Threat Defense

    device manager from Firewall Management Center to Security Cloud Control.

Device event alerts

  • Went offline - Applies to all devices associated with your tenant.

  • Back online - Applies to all the devices associated with your tenant.

  • Conflict detected - Applies to all the devices associated with your tenant.

  • HA state changed - Indicates the device within an HA or failover pair, the current state, and the state it changed from. This action applies to all HA and failover configurations associated with your tenant.

  • Site-to-Site session disconnected - Applies to all site-to-site VPN configurations configured in your tenant.

Event search report alerts

  • Report generation started: Notifies you when a report generation task starts. This applies to both immediate and scheduled search reports.

  • Report generation completed: Notifies you when a report generation task ends. This applies to both immediate and scheduled search reports.

  • Report generation failed: Notifies you when a report generation task fails. This applies to both immediate and scheduled search reports. Check the parameters or query and try again.

Application insights alerts

  • Application available: Notifies you when a monitored application becomes available.

  • Application unavailable: Notifies you when a monitored application becomes unavailable.

Opt out of notifications

By default, all notification types are enabled. To stop receiving a notification type, clear that notification and click Save.

Manage email notifications

Enable the `Email notifications` toggle button to receive email for the alerts that you select.

By default, Use Security Cloud Control notification settings above is selected. When this option is selected, email notifications match the same notifications and events that you selected in the Notify Me in Security Cloud Control When sections.

If you want email notifications for only some alerts, clear Use Security Cloud Control notification settings above, select the alert types that you want to receive by email, and then click Save.