Troubleshoot Firewall Threat Defense Device Connectivity

Test connectivity to identify potential L1-L3 networking issues or DNS resolution problems that may affect device management operations.

Test connectivity to the Internet from the management-plane of the Firewall Threat Defense device:

Procedure


Step 1

Log into the Firewall Threat Defense device with SSH.

Step 2

Ping one or both of the following:

ping system 208.67.222.222
ping system cisco.com

If either of these tests fail, there is likely an L1-L3 issue and you will need to check your management networking configuration (show network ) and/or a DNS issue.


Successful ping results confirm Internet connectivity from the management-plane. Failed ping tests indicate networking or DNS configuration issues that require further investigation.