Troubleshoot policy analyzer and optimizer analysis issues

This task helps you identify and resolve workflow errors that prevent Policy Analyzer and Optimizer from analyzing policies.

If you notice that Policy Analyzer and Optimizer is not analyzing policies despite clicking Analyze Policy, you can check for workflow errors and resolve them.

Procedure


Step 1

Navigate Administration > Integrations > Firewall Management Center.

Step 2

Select the On-Premises Firewall Management Center or Cloud-Delivered FMC for which the policy analysis is not happening and choose Workflows under Actions on the right pane.

Step 3

If you see that the latest workflow's Current STATE shows up as ERROR, expand the workflow and scroll to the last action whose END STATE is ERROR.

Step 4

Click ERROR Message under the RESULT column to see a detailed ERROR message or click Stack Trace to see the series of exceptions that occurred, which caused the ERROR.

Step 5

Resolve the ERROR or contact Cisco TAC for assistance.


You have identified the workflow ERROR preventing policy analysis and can now resolve the issue or escalate to Cisco TAC for further assistance.